In this page we have collected shopping, terms & conditions, privacy informations. For any question, please contact us, and we’ll happy to help you.
The order state points its position in the procedure of ordering, payment and shipping. Each order pass through different steps before being completed.
I. Pending: the order process failed, it has been interrupted or it was due to a connection problem; we recommend to retry or to contact us via email.
II. On hold: the order has been received, it’s waiting to receive the payment on Sine Timore bank account.
III. Processing: the order has been received and the payment completed. Your products will be shipped at the end of the current week.
IV. Completed: the order has been shipped and is on its way to your address.
V. Cancelled: the order has been cancelled for failure of payment and it won’t be shipped.
PayPal is an on-line payment service which is fast and safe, by interfacing with the most used credit cards.
In order to use the service a PayPal account is neccessary; in case you don’t have one, we’ll guide you through the sign up process during the payment procedure. The transaction will be concluded only upon receipt of the credit transfer via PayPal.
For its shipments Sine Timore uses SDA express courier for Italy, registered mail for other Countries, separated between europe and intercontinental destinations. Shipments will be carried out at the end of the week in which the order has been paid, according to warehouse availability.
If a product should not be available, we’ll contact you via phone or email to inform you about the warehouse replacement time.
Sine Timore offers free shipping for each order above 90,00€, for every destination; so we invite you to plan your shopping calling interested friends and acquaintances.
|Shipment price||SDA Italy||Europe mail||Intercontinental mail|
|Shopping cart up to 90,00€||6,00€||12,00€||16,00€|
|Shopping cart above 90,00€||0€||0€||0€|
For us it’s really important to know you fully satisfied or your purchasing. If you notice any problem at the product reception, please contact us via email and we’ll proceed with a replacement.
Alternatively you may return the unused items in its original packaging within 90 days, receiving a refund; however the costs of return shipment are to your charge. You can ship back the package to Sine Timore postal address, written on the package. Refunds will be issued in the same method of payment as the original payment.
Terms & Conditions
All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Sine Timore or otherwise used by Sine Timore as permitted by law.
In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.
Disclaimers and Limitation of Liability
The Website is provided on an ‘as is’ and ‘as available’ basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
To the extent permitted by law, Sine Timore will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.
Sine Timore makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Sine Timore for death or personal injury as a result of the negligence of Sine Timore or that of its employees or agents.
You agree to indemnify and hold Sine Timore and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Sine Timore arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.
What information do we collect?
We collect information from you when you register on our site or place an order.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To improve our website
we continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service
your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database; only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Yes, cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their ‘Account’ page.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Via Ponte Cittadella 3, 37122 Verona VR, Italia
04281060238 - VR 407495